Why choose hr | ReFlex
One solution for all business needs
Your success is driven by the collaborative efforts of various stakeholders, each with distinct business responsibilities. This is where hr | ReFlex comes into play: Our modular system addresses the unique challenges faced by each function and facilitates a cohesive approach that enhances overall operational effectiveness within your business.
When it comes to equipping your insurance business with a system fit for the future, a primary consideration must be what does the proposed solution do in terms of your organisation’s individual functions? Flexible and modular by design, the capabilities of our hr |ReFlex system reach across the spectrum of your business needs. From senior management support to sales, underwriting and IT, here’s how the system can make an impact where it counts.
Management
You’re in charge of steering an insurance business and of course for you, the customer is king. These days, the customer has the same expectations from insurance as from other businesses: namely, instant results. They want to get their policy at the point of enquiry. Our hr | ReFlex automated underwriting system can help you here. Its smart question techniques react to individual customers’ answers to ease the customer experience, improve the quality of disclosures, speed up the sales process and achieve higher conversion rates. The end result? Improved revenue, lower costs and greater customer satisfaction. What’s not to like?
Sales
How can you refine your sales strategy in a busy insurance organisation? You’re doing great on the quantity of sales your team is bringing in but perhaps you need to take a closer look at the quality. Get instant, detailed feedback on online sales activity using our hr | ReFlex management information tool. With its customisable dashboard, you can get real-time insights into customer demographics, underwriting effectiveness, agent performance and risk indicators, allowing you to react quickly, based on evidence.
Information Technology
Introducing a new IT system into a working insurance organisation can be a challenge for the IT team, whose job it is to ensure it takes place with a minimum of disruption, following an agreed plan and time frame. Hannover Re has developed an agile integration process to ensure the installation of its hr | ReFlex automated underwriting system is seamless and straightforward. Guiding you from Proof of Concept through to sign-off, it features documentation, tutorials, a sample system and knowledge base, all of which enable you to drive the integration process with confidence.
Underwriting
One of your responsibilities is to ensure the underwriting process is fair and transparent for all customers. With Hannover Re’s hr | ReFlex automated underwriting system, decisions are coded into rules that are executed automatically, to ensure that assessment is consistent and leads to the same result in every case. With manual underwriting limited to special cases, profitability and quality of business is enhanced, along with your reputation.
If you need further information or would like to send us feedback, please feel free to get in touch.
*The information provided in this document does in no way whatsoever constitute legal, accounting, tax or other professional advice. While Hannover Rück SE has endeavoured to include in this document information it believes to be reliable, complete and up-to-date, the company does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated status of such information.
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