Improve your decision-making and planning

Management Information

As an add-on management information module for our hr | ReFlex automated and manual underwriting solutions, MI gets the very best from your data. It supports all aspects of your business and helps you to understand decisions already made, as well as to plan for and make future decisions

Flexible dashboard
Tailored to your needs

Breathe life into your data

With hr | ReFlex’s MI module you will experience your data like never before: in the form of flexible dashboards and visualisations that can be easily configured according to your wishes and viewed from different angles. Which visualisation do you prefer? Bar charts, pie charts, heat maps, tag clouds and many more are at your disposal.

Tailored data

Our MI module lets you easily and flexibly create dashboards for different user groups. What does an administrator need to see? A customer service representative? An underwriter? Management? Whichever it is, MI significantly enhances your intelligence visualisation.

Key takeaways

  • Track underwriting
  • Put decisions in context with application data
  • Identify trends in product development
  • Give management access to KPIs and other metrics
  • Optimise presentation according to user

Keep track of your underwriting

MI’s data visualisation feature enables easy monitoring of underwriting applications, in addition to their acceptance rate and any loadings by week, month or year. You can obtain information about medical examinations and find out whether applicants were processed automatically or referred to an underwriter. Were they rejected? And the critical question – what is the reason for these decisions?

Application data in context

You can put your decisions in context with the application data. Were there medical factors? Was a particularly risky occupation or avocation the deciding factor? How did third-party data influence the risk assessment and decision-making?

Which cases are affected when a rule is changed? How do you optimise the tools to reduce cases referred to underwriting?

New product trends

Not only can MI support you in improving your business by looking at past decisions, it is also geared toward helping with your future opportunities. It helps you identify and analyse target groups and trends for new or existing products, as well as improve understanding of the demographic characteristics of applicants such as where they live, whether they smoke and BMI.

Dive deep into your data

MI gives you the critical KPIs for your management at your fingertips at any time, so you have the means to analyse application results and sales trends for your insurance products and easily answer questions like:

  • How many customers did we acquire this month?
  • Who are our customers?
  • How many cases have been automated?
  • How can we optimise the automation rate to reduce manual underwriting?
  • What loadings were made and why?

Moving and presenting your data

The primary MI data can be exported and integrated into other third-party business intelligence tools. The dashboard also supports creating reports in PDF or PNG format. Your anonymised data can be transferred to the user interface automatically and in real time.

MI models the business impact of changes in underwriting practice

MI's data insights add value across business functions

Underwriting

MI helps understand the business impact of underwriting decisions.

Product development

MI identifies up- and cross-selling potential.

Management

MI lays a solid foundation for enhanced business decision-making.

Get the full automated underwriting and management information experience by choosing MI

If you need further information or would like to send us feedback, please feel free to get in touch.

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*The information provided in this document does in no way whatsoever constitute legal, accounting, tax or other professional advice. While Hannover Rück SE has endeavoured to include in this document information it believes to be reliable, complete and up-to-date, the company does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated status of such information.

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