Covering all your bases
Underwriting Workbench
Our workflow management system simplifies your insurance journey for manual decisions through efficient case submission and clear communication. It enhances your process and workflow management through easy document uploads, access to reporting and data analytics, and the utilisation of 3rd party services.
Whether your organisation is looking to implement, upgrade or digitalise its processes for handling non-automated cases, you can rest assured that Hannover Re’s Underwriting Workbench (UWB) has you covered.
Complex cases that require manual intervention, like tracking documentation, ensuring compliance, and following essential steps can be challenging, especially in fast-paced sales environments. This is where our Underwriting Workbench comes in.
Designed by underwriters for underwriters, our UWB platform works alongside hr | ReFlex to accelerate and simplify the manual processing of the more detailed cases that need your underwriters’ attention. It is based on Hannover Re’s own internal system and thanks to continuous feedback from our committed and knowledgeable global workforce, benefits from consistent and apposite ongoing development. It covers all key risks: occupational, medical, financial, avocational and geographical.
Elevate efficiency, streamline, simplify, succeed
Overview
UWB will take you and your underwriting team seamlessly and transparently through the cases to be processed, ensuring clear documentation, compliance with all local regulatory and data protection requirements and smooth communication pathways between teams.
In terms of the all-important data compliance, UWB can be set up to meet local obligations regarding length of time data is held before being automatically deleted, as well as when and by whom it can be accessed.
As for your everyday tasks, UWB supports you in:
- Ensuring consistent data entries
- Checking for data duplicates
- Adding attachments to cases
- Producing summaries and decision documents
- Displaying key facts relevant to cases
- Reviewing colleagues’ work
- Prioritising tasks, including flagging cases that become time-critical
- Creating customer documents
- Performing spot checks to verify automatic decisions
UWB in detail
With UWB, you can optimise your manual underwriting processes, boost efficiency, and access essential tools for making informed decisions. It enables you to:
- Conduct thorough risk assessments and in-depth case analyses and evaluations
- Utilise user-friendly dashboards with built-in filters and search functions, simplifying data navigation and retrieval
- Receive concise assessment summaries, providing a clear overview of the underwriting status for each case
- Cover all vital underwriting areas, ensuring a comprehensive approach to risk assessment
Implementation
UWB is available for use with all common life and health products. It’s a web application available via a browser, equipping you with a working system in a matter of days or even hours. Its configuration offers a high level of customisation, allowing it to match your unique products, processes and views without development effort. During the installation process, our experts are on hand if needed to provide detailed assistance and guidance on how to get it up and running.
Besides the links to hr | ReFlex, UWB can also interface to your own internal systems, eliminating the need for manual data transfer to and from these systems. It can also be used in conjunction with our underwriting manual hr | Ascent, providing further support for case assessment.
Our workflow platform saves time, is intuitive and easy to use, concise and convenient. We’re convinced you’ll discover new levels of efficiency with our tried and tested solution. Take a leaf out of our book and place your trust in UWB.
If you need further information or would like to send us feedback, please feel free to get in touch.
*The information provided in this document does in no way whatsoever constitute legal, accounting, tax or other professional advice. While Hannover Rück SE has endeavoured to include in this document information it believes to be reliable, complete and up-to-date, the company does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated status of such information.
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